PERSONAL INFORMATION

Name Elvira Mujkić

Address Muhameda ef. Pandže 403, 71000 Sarajevo, BiH

Date of birth [ Day, month, year ] 27.09.1987. Place of birth Banovići, TK, FBiH, BiH

WORK EXPERIENCE

• Dates (from – to) Dec 2014. – • Name and address of employer Transparency International BiH, Mehmed-beg Kapetanović Ljubušak 4, 71000 Sarajevo • Type of business or sector NGO • Occupation or position held Project coordinator • Main activities and responsibilities I am responsible for: • Projects planning and implementation; • Writing and suggesting of new projects – (project applications, development) • Project reporting and communication with donors; • Monitoring of personnel (internal and external experts) and project related processes; • Maintaining good relations with partner organizations, coalitions and institutions; • Project related media appearances; • Preparation and execution of effective presentations, seminars and trainings for civil society and public officials in area of proactive transparency, accountability and openness; • Office administration.

• Dates (from – to) Sept 2012. – Oct 2014. • Name and address of employer Institut za certificiranje sistema d.o.o. Sarajevo, Pijačna 116/2, 71000 Sarajevo • Type of business or sector Services, system certification (ISO 9001, ISO 14001, OHSAS 18001, HACCP) • Occupation or position held Operation planner and Management representative/Quality manager • Main activities and responsibilities I was responsible for: • planning, implementation and control processes in ICS Ltd. Sarajevo; • market analysis, communication and coordination with clients; • planning and realization of seminars and training; • other activities in the area of administration. As Management representative/Quality manager I worked on: • development and control of system documentation and monitoring of its implementation, • monitoring of personnel (internal and external experts and auditors) and processes, • I was in charge of the accreditation process for ICS Ltd. under the scheme of ISO/IEC 17021:2011; EN ISO/IEC 17021:2011, which I have successfully implemented and maintained.

• Dates (from – to) Feb 2011. – Sept 2012. • Name and address of employer Digitalna radionica d.o.o. Sarajevo, Antuna Hangija 6, 71000 Sarajevo • Type of business or sector Services, Marketing, Digital marketing • Occupation or position held CEO • Main activities and responsibilities I carried out the tasks and duties which, among others, include: planning, implementation and control of all processes; market analysis; development of complete digital marketing strategy for clients; development of particular segments of services in area of registered activity, development of services/specific offers; design and planning of promotion of our services; production accounting and other analyzes, participation in the creation of periodic and annual accounts and representing the overall interests of organization.

• Dates (from – to) Oct 2009. – Feb 2011. • Name and address of employer PM Group, Ireland • Type of business or sector Project “Support to BiH Water Policy” financed by EU and implemented by international consortium led by PM Group. • Occupation or position held Office manager • Main activities and responsibilities I worked as office administrator in Sarajevo and beside everyday administrative work I was responsible for: • organization of project related events (training, workshops, conferences, trips); • communication with our beneficiaries in BiH, with our supervisor in EC Delegation and in Ireland; • administration of Projects web page; • I was involved in PR component of the Project. I have experienced working within team, with experts from different European countries with different working habits and culture.

• Dates (from – to) Oct 2009. – Feb 2011. • Name and address of employer Hydroplan d.o.o., Dubrovačka 4, 71000 Sarajevo • Type of business or sector Services, office space rent • Occupation or position held Economic Officer • Main activities and responsibilities In this period I carried out tasks related to the preparation of accounting and other analysis, statement of cash operations, cooperation on payroll, controlling input and output VAT, customers and suppliers analytics, internet banking, and participation in the creation of periodic and annual accounts.

• Dates (from – to) May 2008. – October 2009. • Name and address of employer Public Relations Department, Faculty of Economics, UNSA • Type of business or sector Services • Occupation or position held PR Associate/Volunteer • Main activities and responsibilities I worked on daily basis communication with stakeholders of the Faculty (professors, students, public and the media). It is necessary to possess the knowledge and skills to respond to each task which refers on marketing communication (excellent communication, organizational and social skills). This job also includes working on projects of the Faculty in cooperation with other departments.

EDUCATION AND TRAINING

• Dates (from – to) 28 August – 3 September 2016. • Name and type of organization providing education and training Code for Croatia expert group within HrOpen Association and Information Commissioner, Istria • Principal subjects/occupational skills covered Open Youth Academy This was a seven day event consisting of workshops, lectures and discussions and focusing on use and reuse of public sector information. The academy provided a space for young active citizens to explore the potential of open data, to learn and discuss open government values, sustainable development goals and to become familiarized with the theory and the practices of the right to access information. The potentials of the use and reuse of public sector information are explored through examples of the similar activities carried out in European Union, France, Slovakia, Kosovo and the United Kingdom as well as through examining the progress Croatia made by launching the Open Data Portal. • Title of qualification awarded - • Level in national classification (if appropriate) -

• Dates (from – to) 28-29 July 2016 • Name and type of organization providing education and training Albanian Institute of Science AIS, Tirana • Principal subjects/occupational skills covered Civil Monitoring of Open Procurement Workshop During this workshop participants discussed and exchanged their experience about following: - The format/model used in each country in region for publishing public procurement and contracts (Government database), accessibility of such formats for citizens, and their legal or administrative restrictions - How to ensure data structure in a way that data are easily available and understandable - The best efforts of civil actors to ensure transparency, accountability and openness of the government in each Balkan country - Initiatives that enable Open Contracting in Balkan countries • Title of qualification awarded - • Level in national classification (if appropriate) -

• Dates (from – to) 25-27 November 2015. • Name and type of organization providing education and training Open Society Foundation, Belgrade • Principal subjects/occupational skills covered Public Procurement in the Western Balkans This workshop was organized with the purpose to offer answers on two important questions in this area: how to achieve efficiency in public procurement process and how to get effective control of expediency of public procurement in the Western Balkans. • Title of qualification awarded - • Level in national classification (if appropriate) -

• Dates (from – to) 23-28 March 2015. • Name and type of organization providing education and training Transparency International Secretariat, Berlin • Principal subjects/occupational skills covered The cross-regional workshop on business and financial integrity. Topics that were discussed in these workshops are: • Employment in the private vs public firms; special accent on the recruitment procedures in private sector, the payment of workers, the payment of contributions rof workers, the application of social and health insurance of workers • Debt forgiveness to individual private companies especially regarding the payment of contributions • Employer-employee relations (analyses treatment of workers, is here any kind of abuse or discrimination involved) and make parallel between the private and public sectors. • Privatization • Social responsibility in private sector • Integrity pact related to the public procurement process between private and public companies • Money laundering and the origin of money • Title of qualification awarded - • Level in national classification (if appropriate) -

• Dates (from – to) 22 May 2014. • Name and type of organization providing education and training Support to Introduction of Quality Management Systems in BiH • Principal subjects/occupational skills covered Role of ISO in Product Conformity Assessment and CE Marking Areas covered: EU concepts to the tech. harmonization and standardization QMS role in product conformity assessment and CE marking • Title of qualification awarded Certificate – Role of ISO in Product Conformity Assessment and CE Marking • Level in national classification (if appropriate) -

• Dates (from – to) 17.-18. Feb 2014. • Name and type of organization providing education and training Support to Introduction of Quality Management Systems in BiH • Principal subjects/occupational skills covered Consulting SMEs on ISO9001 QMS implementation Areas covered: ISO 9001 standard and its implementation Tailoring ISO 9001 QMS to SME needs and capacity Understanding SME management issues • Title of qualification awarded Certificate – Consulting SMEs on ISO9001 QMS implementation • Level in national classification (if appropriate) -

• Dates (from – to) Nov 2009. – February 2015. • Name and type of organization providing education and training Faculty of Economics, University of Sarajevo with Faculty of Economics, University of Ljubljana • Principal subjects/occupational skills covered Management in Public sector (precisely, public sector of BiH and Slovenia), financial management and organization of public sector, economics of public sector, marketing in public sector, ect. • Title of qualification awarded Joint Double Diploma Master Program in Management of Public Sector • Level in national classification (if appropriate)

• Dates (from – to) Oct 2006. – Oct 2009. • Name and type of organization providing education and training Faculty of Economics, University of Sarajevo • Principal subjects/occupational skills covered Financial Management, Principles of economics, Organizational management, Accounting, Marketing • Title of qualification awarded Bachelor of management (Orientation in Financial management.) • Level in national classification (if appropriate)

• Dates (from – to) 20th November 2008. - 15 May 2009. • Name and type of organization providing education and training P&G Company in collaboration with the Career Centre, Faculty of Economics in Sarajevo • Principal subjects/occupational skills covered This training consisted of six parts: Market Yourself, Leadership, Creativity, Time management, Team effectiveness and Communication skills • Title of qualification awarded Certificate – P&G Raising Stars • Level in national classification -

• Dates (from – to) 18th August - 5 September 2008. • Name and type of organization providing education and training Wirtschafts Universität, Wien • Principal subjects/occupational skills covered This training covered areas of Intercultural Management, Law of European Integration, Economics of European Integration, South Eastern Europe and EU Enlargement Policy, Economics and Historical Aspects of Integration in Europe and German language courses. • Title of qualification awarded Certificate – International Summer University "South Eastern Europe 2008" • Level in national classification -

• Dates (from – to) Sept 2002. – May 2006. • Name and type of organization providing education and training Gymnasium “Meša Selimović” • Principal subjects/occupational skills covered Through four years of education was a student with honors. Acquired skills: good organization, responsibility, skill and knowledge that can be applied to a wide range of future occupations. • Title of qualification awarded Secondary education • Level in national classification

PERSONAL SKILLS AND COMPETENCES Acquired in the course of life and career but not necessarily covered by formal certificates and diplomas.

MOTHER TONGUE Bosnian language

OTHER LANGUAGES [Indicate level: excellent, good, basic.] [ Specify language ] English Spanish
• Reading skills Excellent basic
• Writing skills Excellent basic
• Verbal skills Excellent good

SOCIAL SKILLS AND COMPETENCES Living and working with other people, in multicultural environments, in positions where communication is important and situations where teamwork is essential (for example culture and sports), etc. Friendly and extroverted person, love to meet new people and to hang out with my friends. As a kid I plaid basketball for local team, but now I prefer volleyball, but just for recreation. I have worked on various projects on the Faculty and after my studies, and was a member of AIESEC (students’ organization), the Department of Marketing and branding and Public relations in Sarajevo.

ORGANIZATIONAL SKILLS AND COMPETENCES Coordination and administration of people, projects and budgets; at work, in voluntary work (for example culture and sports) and at home, etc. - 12 March 2009. Member of the organizational team, Organization: ICPE, International Centre for professional education. Topic: Financial crisis, Prof. Dan Gallay (The world's leading expert in the field of business risks presented their views on the crisis that has engulfed the whole world, how the negative consequences of the crisis can be mitigated, and what companies can do from Bosnia to their survival in the market.) - Dec 2008. Member of the team on project “Evaluation of programs and the teaching staff of the Faculty of Economics”. I was actively involved in all steps of this research project. Organization: Career center, Faculty of Economics in Sarajevo. - May 2008. - July 2008. Assistant professional associates for marketing and public relations / Volunteer, Organization: ASA PSS Sarajevo, performance of daily marketing activities that include interviewing users, creating a database for Marketing Directorate ASA Holding and the design of the new price list for brand Skoda.
- May 2002. - June 2004. Editor and journalist/Voluntary work. Organization: Radio Banovići. My job consisted of editing and broadcasting of the radio program music-educational nature intended for young people. Constantly finding new information and their placement was an integral part of my work. Entertainment, as second part of the story, had to be treated with the same dose of professionalism.

TECHNICAL SKILLS AND COMPETENCES With computers, specific kinds of equipment, machinery, etc. Work on the computer which consists of knowledge and use of all active application programs that are specifically related to the business (Microsoft Office, Internet browsers, CorelDraw, Visio, and web platforms (WordPress and Joomla).